Mississauga Toyota is looking for a Service Advisor! We are a family owned and operated dealership that has been in business for over 30 years!

The Service Advisor is responsible for guiding the guest through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationships with our guests.

Responsibilities:

• Greet guests as they come in for service inside the drive-thru to initiate the repair order process
• Review history and current vehicle data with the customer to promote required service and recommendations
• Promote monthly service specials
• Obtain diagnostics and estimates through communication with technicians
• Accurately document guest concerns, initial costs and contact information on the repair order
• Keep guests updated with vehicle status
• Accurately report diagnostics and estimates to the guest
• Document approved repairs and update promise times
• Review all written notes and charges on the invoice once repairs are completed and prior to billing
• Review and ensure all open RO's are closed as quickly as possible
• Cash out guests once their service visit is completed
• Perform other duties related to skills and experience as required by management

Requirements:

• Experience as a Service Advisor
• Thorough understanding of vehicle design and maintenance
• Reynolds & Reynolds experience is an asset not a requirement
• Strong sales and customer service skills
• Strong communication skills
• A valid G Driver’s License, a Clean Drivers Abstract and a Criminal Background Check are required
• Ability to work evenings and Saturdays

What Mississauga Toyota Offers:

• Factory Training with Toyota University
• In-house Dealership Training with Management team to enhance your individual performance
• Competitive wages
• Collaborative environment
• Fantastic team atmosphere to develop and grow your career
• Free parking on the dealership premises
• Employee of the month and employee birthday recognition

Women traditionally deterred from the automotive industry are thriving with us and we encourage you to apply. Our team members are passionate about growth, innovation and collaboration. We are constantly striving to improve and better the dealership and guest experience so that we can better support our guests. If you have a collaborative attitude and growth mindset, you are probably a great fit for our team!

Mississauga Toyota is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however; only those applicants selected for an interview will be contacted.